Why (good) customer service in banking still matters
For former big four bank customer Angela, the decision to switch from a big four to a member-owned bank was the culmination of many disappointing customer service encounters.
This site does not support Internet Explorer 8. Please upgrade your browser.
For former big four bank customer Angela, the decision to switch from a big four to a member-owned bank was the culmination of many disappointing customer service encounters.
Queensland Country’s commitment to community initiatives continues with today’s opening of their Queensland Country Good for Good Community Grant applications, which will see over $120,000 awarded to not-for-profit community groups across the state.
So far our partnership with Ronald McDonald House has injected $20,001 in to the Queensland Chapters. Your contributions will help this grow. This partnership supports children like Rani, aged 17, who spent 105 nights at Ronald McDonald House Charities North Australia after suffering a stroke.
Queenslanders Credit Union and Queensland Country will join forces to become the second largest mutual in Queensland. At the Queenslanders Annual General Meeting on 30 November, 93% of members who voted were in favour of merging with Queensland Country.
After a year of rapid growth and innovation, Queensland Country Group has reported a net profit before tax of $5.2M at their recent Annual General Meeting held in Townsville.
Canstar has awarded Queensland Country Bank with a 5-Star Rating on the New Car Loan product after comparing more than 250 similar loans across 75 financial providers nationwide.