Submitting an online claim

You can submit a claim online by logging in to your Queensland Country Bank Insurance Online Account.

Claim Online

Contacting CGU Claims

Our partner CGU is here for you anytime, any day. Call CGU's claims team 24 hours a day, 7 days a week on 13 24 80 (+61 3 9601 8222 while overseas) to make a claim.​

For more information on the claims process, visit CGU's claims website

Claims Guarantee

CGU offers a lifetime guarantee on the workmanship of all authorised repairs, valid for as long as you own the car.​

CGU offers a lifetime guarantee on the workmanship of authorised repairs to your home.