Helping our Members purchase homes, cars and making investments in their businesses and farms is central to what we do, and I am pleased to share with you that we will fund more than $1 billion in new loans through the financial year. This is a new record lending amount for the bank and demonstrates the strong value proposition we offer to Members. The lending through the financial year has also seen our assets increase to almost $5 billion and positions Queensland Country Bank as one of the larger mutual banks in the country.

Our people remain central to the service we provide, and I am pleased that Queensland Country Bank has again been recognised as a Great Place to Work for the fourth consecutive year. This recognition reflects the commitment of our staff and the strong culture we continue to build across the organisation. To support our staff engagement, we have almost completed the refurbishment of our new administration centre in Brisbane CBD which will provide a very modern and professional workspace for our Brisbane based management and administration staff. This is a significant investment that will provide the capacity to accommodate our expanding workforce well into the future.

We are also progressing with improvements to our branch network, including the development of our new Adelaide Street branch in Brisbane CBD, which will provide a modern and accessible environment for staff and Members once completed in the coming months.

Maintaining a strong branch network across regional Queensland remains an important part of our commitment to delivering personal service and supporting the communities in which our Members live and work. As part of this commitment, we will continue to play an active role in the Regional Banking Investment Alliance (RBIA), as we believe strongly in the importance of maintaining access to face‑to‑face banking services for regional Queenslanders.

Our involvement in RBIA reflects our long-held view that bank branches remain essential for community infrastructure, particularly for Members who rely on personal support for transactions, scam assistance, and more complex financial needs. The work of the RBIA provides a coordinated voice advocating for a sustainable model that helps ensure these services remain available in regional and remote areas. We will continue to support this effort, as it aligns with our commitment to providing reliable, accessible banking for the communities we serve.

Supporting Members through periods of financial difficulty remains an important part of our role as a member-owned bank. Our hardship assistance options and financial education programs, such as Money Mentors, continue to provide meaningful support to Members seeking to improve their financial wellbeing.

Thank you for your ongoing trust in Queensland Country Bank as we continue to invest in services and initiatives that benefit our Members and their communities.

Aaron Newman
Chief Executive Officer

For more than 20 years, our Good for Good Community Grants program has supported community‑led initiatives across Queensland. Applications are now open for the next round of funding, with grants between $5,000 and $30,000 available to eligible community groups and not‑for‑profit organisations working to make a practical difference where it's needed most.

Applications are open from 1 July to 16 August 2026

Thinking about buying a car? We've put together some practical tips to help you plan for ongoing costs, check a used car's history and understand your finance options. Taking a moment to review these steps can help you make a more informed decision. Explore what's involved before you get started.

Plastic Free July is a global initiative that encourages individuals and organisations to reduce their use of single-use plastics. As a member‑owned bank, we see this month as an opportunity to support positive environmental action while empowering our community to make simple, meaningful changes.

It's the new financial year, and unfortunately this is when tax scams are most prevalent. These scams often involve criminals impersonating the Australian Taxation Office to attempt to steal your personal information or your money. Understanding the most common tax scam tactics could help protect you from these threats.

At Queensland Country Bank, we believe a great workplace is built on genuine care, trust, and a shared commitment to making a difference. That's why we're incredibly proud to be recognised as a Great Place to Work^® for the fourth year in a row! A milestone that reflects the strength of our people and the culture we've created together.

With rising interest rates and the cost of living continuing to put pressure on household budgets, many Australians are feeling overwhelmed. If you're struggling to keep up with repayments, it's important to know that you're not alone and there are options available to help.

At Queensland Country Bank, community isn't just something we talk about, it's something we live every day and we know that when people feel supported in their communities, they thrive. Our Money Mentor service is designed to help give our Members the confidence, clarity and support they need to take control of their own financial wellbeing and feel secure in their future.

Work is well underway on our new branch and administration office in the heart of Brisbane's CBD. Situated at 247 Adelaide Street, this location will serve as a central point for our Brisbane-based Members and staff. We will continue to share updates as the project progresses and look forward to welcoming you to our new Brisbane CBD home soon!