Loans FAQ

You can apply for a personal loan online. It usually takes around 15-20 minutes, and we collect all of your financial information, identification and assets and liabilities as part of the application so it's important to have this on-hand.

You can also visit us in branch to submit an application.

To apply for a home loan, you'll need to make an appointment to visit us in branch. If you would like information about fees and charges or other information relating to the products mentioned above please refer to the relevant brochure. 

In order to assess your loan application, we require:

• Income verification
• Savings history
• Details of living expenses
• Three to six months of statements for all debts

Listed below are some of the things we may need to look at during the application. The more information you can provide to us when you make your application, the faster we’re able to approve your loan.

Personal identification

Birth certificate (in English) | Passport | Australian driver's licence

Credit card | Rates notice | Utility bills (telephone, electricity, etc.)

Proof of income

A payslip for the last four weeks, or last two years of income tax returns and assessments.

If you are self-employed we need your latest tax return, along with your profit and loss statements and balance sheets for the past two years.

Proof of savings

Account statements

Records of what you owe

Statements of credit cards, store charge cards, or any current debts or loans for the previous six months.

Details of what you own

Include other property, furniture, vehicles, life insurance and other major assets.

Details of your purchase

• Quote from car yard (if purchasing vehicle)
• Details of the property (if you're buying a house)

If you've already begun the purchase of a property

• Copy of the signed contract of sale
• Copy of your receipt for any deposit paid
• Copy of plans and specifications
• Building quotes

For a basic personal loan where all required information has been provided, we can normally give you a response within 2-5 business days.

Unless you are in a position to borrow only 80% of the value of your home, the answer is yes, you will need it.  Lenders Mortgage Insurance protects the lender (Queensland Country Bank) from financial loss if you, the borrower, fail to meet your home loan repayments.  If the deposit you have saved is less than 20% of your total property value you will need to purchase Lenders Mortgage Insurance when taking out a home loan with Queensland Country.  Each lender is different though so ensure you check their policy before taking out a loan.

We can still assess your loan application as long as your position is in the same industry as your previous employment and/or you have letter from your employer stating your employment will be guaranteed after probation is completed.

Even if your repayments come out of your Queensland Country account, if your debt is with another financial institution we need to see the statements to verify payments and to check the facility is up to date. We also need to check the debt is being serviced in a good manner and there are no current arrears.

No. Only variable rates are offered on personal loans.

Yes, you can make extra repayments as often as you like. However, lump sum and/or additional repayments on fixed rate home/investment home loans can only be made to a maximum of $9,999.99 per annum without additional charges being incurred. Extra payments of $10,000 or more (including early repayment or switching of your loan type) will attract an Early Repayment Fee.

Yes. Queensland Country can provide funds progressively as long as the accounts to be paid are invoiced. Please talk to one of our lending professionals regarding the timing of payments.

We have some great loan calculators on our website which will give you a rough indication of how much you might be able to borrow.

To discuss with us how much you can borrow, you can:

• Make an appointment with one of our local Branch Managers or branch lending specialists
• Call us on 1800 075 078
• We encourage you to obtain your own financial advice if you need further guidance in respect to your borrowing capacity or other related matters

An establishment fee applies to most personal and home loans, as well as a monthly fee. Document fees may also apply. For some home loan or personal loan products, different fees may apply - please see our Fees and Charges brochure for the most current fees that apply.

You can make repayments at any time including weekly, fortnightly or monthly, provided your minimum monthly repayment amount has been paid into the loan by the due date.

Your loan approval is valid for three months from the date the approval is provided, as long as the details provided on your original application have not changed (e.g. you are still with the same employer).

No. Genuine savings is required. However you can use funds from other sources to help with your deposit. If you’d like to discuss buying your first home with your closest Branch Manager, simply make an appointment.