How do you open a savings or transaction account?
If you're new to Queensland Country Bank, you can open a Membership and an All Access account, Online Saver account, Mortgage Offset Account, Bonus Saver Account, Christmas Club Account, Pension Plus Account and Future Start Account online. All these accounts and others can be opened at any of our branches .
If you're already a Member, you can open an account online through internet banking or the mobile banking app. Click on the ‘Apply’ button and then select ‘Create account’.
What do I use to verify my ID online when opening an account?
We use IDVerse to verify that you are who you say you are when you start the process online to open a Membership and an account with us. To learn more about IDVerse and what to expect visit our Online Identity Verification FAQs
Can you transfer money out of a savings account on internet banking?
Yes, but sometimes fees may apply depending on your account type, or you may lose any bonus interest for the month. You should check our fees and charges brochure before making the withdrawal.
When can I access my Christmas Club account?
You can access your Christmas Club account and make unlimited transactions during November and December. There's no card access, but you can make a withdrawal in branch, or transfer to another account on internet banking.
If you need to access your money outside of these months, you can still make a withdrawal, but a fee applies.
What does "at call" mean?
"At call" is a term usually used in relation to savings accounts, and means funds that you can access at any time after they've been deposited and cleared.
For example, our Online Saver is an at call savings account - you can transfer money out of it at any time without affecting your interest.