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At Queensland Country Bank, we stand with our local communities, especially in times of hardship. We are closely monitoring Cyclone Alfred, and for the safety of our Members and staff impacted, some branches in South East Queensland are temporarily closed or operating with modified hours.
For the safety of our Members and staff impacted by Cyclone Alfred, some branches in South East Queensland are temporarily closed or will be operating with modified hours.
Branch Closures
The following branches will be closed Thursday 6th and Friday 7th of March.
Updated Operating Hours
The following branches will be open for trading on Thursday 6th March from 9am to 11:30am, and will then be closed for the remainder of Thursday and Friday, 7th March.
Our Contact Centre will be open to assist with Member enquiries, please call 1800 075 078.
Internet Banking or the Queensland Country Bank app remain available as alternative ways to bank.
We are monitoring the situation closely and will advise if any further or extended closures occur. We will reopen branches when it’s safe to do so, and appreciate your understanding.
CGU Insurance Update
Our insurance partner CGU is closely monitoring the situation.
If you need to make a claim, please call CGU's claims team 13 24 80 (+61 3 9601 8222 while overseas - available 24/7.
For more information on the claims process, visit CGU's claims website.
Please take the appropriate precautions and stay safe Queensland.